Privacy Policy for JUTC Tracker App
Last Updated: September 1, 2026
This Privacy Policy describes how our JUTC Tracker mobile application (the "App") collects, uses, and shares your information when you use our services to track public transit routes, bus schedules, and arrival times for the Jamaica Urban Transit Company (JUTC) network.
By downloading and using this App, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
- Location Data: With your explicit permission, we collect precise or approximate geolocation data from your mobile device.
- Usage and Device Data: We automatically collect technical information when you access the App.
- Voluntary Information: If you contact customer support or provide feedback, we may collect your name, email address, or any other details you choose to share.
2. How We Use Your Information
We use the collected information to improve your commuting experience:
- To display your real-time position relative to JUTC bus routes and stops.
- To analyze App performance, fix bugs, and prevent crashes.
- To respond to inquiries or support requests.
- To send optional notifications about service disruptions or route changes.
3. Data Sharing and Third-Party Services
We do not sell or rent your personal information. Data may only be shared with trusted service providers (e.g., analytics tools) or when required by law.
4. Data Security and Retention
We use industry-standard encryption to protect your information.
- Location data is processed in real time and not permanently stored.
- Technical logs are kept briefly for troubleshooting and then purged.
5. Your Choices and Privacy Rights
- Location Permissions: You can enable or disable location tracking at any time.
- Data Deletion: You may request deletion of any personal information shared via support channels.
6. Children's Privacy
We do not knowingly collect personal information from children under 13. If discovered, such data will be deleted immediately.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted in the App with a revised "Last Updated" date.
8. Contact Us
If you have questions or suggestions, contact us:
- Email: jutctracker@gmail.com
- Developer: Codner Engineering